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Virtual Worlds: Corporate Training and Collaboration Solutions.

Training and collaboration are perhaps the most promising uses of the virtual worlds in today's enterprise setting, which produce positive results. In a new book Training and Collaboration with Virtual Worlds Alex Heiphetz and Gary Woodill describe several case studies from Fortune 100 companies that prove this point.

AHG offers the following ready-to-go and customized solutions in the area of new hire orientation, enterprise training and collaboration:

Immersive Communication Training System
Immersive Communication Training System is the first and the only commercially available simulation that allows trainee to get experience by practicing communications with the robotic avatars in a virtual environment closely resembling real life. Simulation is based on Second Life platform, and is connected to back-end database / LMS system. Intuitive web-based graphical user interface allows instructional designers to review and modify simulation scenario, dialogs and replies, and even create a new simulation from scratch.
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Collaborative Knowledge Management (cKM)
Collaborative Knowledge Management is a tool built to foster employee collaboration, organizational knowledge preservation and sharing. Using CKM, employees can work together in Second Life on creating interactive flow chats, mind maps and diagrams showing organizational processes, procedures or projects flow. The web interface, fully compatible with Second Life, allows authorized users to retreive, review and update flow charts via the web. The platform combines ability to enter, organize and retrieve information with capacity to define flow between information pieces, show them graphically and visualize the concept or process. CKM utilizes drill-down approach: each container in the flow chart along with the text information, web links and landmarks (in Second Life) can contain other flow chats.
cKM is tightly integrated with Absolutely!™ - Corporate Wiki / Knowledge Management System. Using cKM and Absolutely!™ together allows employees to include interactive charts and diagrams into organizational knowledge base.
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Teamwork Simulation
Teamwork Tester simulation tests teamwork skills, team performance and compatibility. Along with it's direct importance as an assessment and training tool, Teamwork Tester serves as a great introduction to Second Life simulations. It eliminates learning curve as people of different age, background and computer experience come to realize that working in virtual worlds does not require any more skill then one would need working with spreadsheet or word processor.
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Robotic Instructors
Robotic Instructors are avatars that are operated by a computer program. They are logged in Second Life on demand and provide a guided tour or lesson(s) for trainees. For example, Robotic Instructors may be used to demonstrate technical equipment operation, certain procedures, provide guided tour of a location, etc. During the session robotic instructors can ask trainee to repeat specific steps and provide trainee with a feedback.
Robotic Instructors are often used for new hire orientation and onboarding, but can be also used in any situation where you need a guide to accompany and demonstrate something to trainee or a visitor.
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Virtual Worlds Concept Development / Project Management / Second Life Courses
If you want to enhance your training programs with interactive simulations and real-time collaboration in the virtual worlds, but do not know where and how to start AHG offers support in the following areas:
  • developing a plan / strategy
  • purchasing and managing land, initial island set up
  • Second Life development services
  • training and technical support
The series of Second Life training courses will give you a good headstart in understanding the environment and and whether / how you can use it in your training and new hire orientation programs. The courses are tought online and in Second Life, in a small group environment, one company / organization at a time, and include demonstrations, practical exercises, and case studies.
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About AHG
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Web-based Software
Absolutely! - Corporate Wiki / Knowledge Management System
cKM - Interactive Flow Charts
Printer Diamond - On Demand Printing Software
E-learning and M-learning Custom Applications Development
Knowledge Management and Collaboration: Tools and Consulting
Google Apps Integration and Custom Application Development
Mobile Learning
Immersive Learning and Virtual Worlds
Immersive Communication Training System
cKM - Interactive Flow Charts
Training & Collaboration with Virtual Worlds
Virtual Worlds in Corporate Settings: Training Courses