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Training and collaboration are perhaps the most promising uses of the virtual worlds in today's
enterprise setting, which produce positive results. In a new book
Training and Collaboration with Virtual Worlds
Alex Heiphetz and Gary Woodill describe
several case studies from Fortune 100 companies that prove this point.
AHG offers the following ready-to-go and customized solutions in the area of new hire orientation, enterprise training
and collaboration:
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Immersive Communication Training System
is the first and the only commercially available simulation that
allows trainee to get experience by practicing communications with
the robotic avatars in a virtual environment closely resembling real life.
Simulation is based on Second Life platform, and is connected to back-end
database / LMS system. Intuitive web-based graphical user interface
allows instructional designers to review and modify simulation
scenario, dialogs and replies, and even create a new simulation from
scratch.
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Collaborative Knowledge Management
is a tool built to
foster employee collaboration, organizational knowledge preservation and sharing.
Using CKM, employees can work together
in Second Life on creating interactive flow chats, mind maps and diagrams
showing organizational processes, procedures or projects flow.
The web interface, fully compatible with Second Life, allows authorized
users to retreive, review and update flow charts via the web.
The platform combines ability to enter, organize and retrieve information
with capacity to define
flow between information pieces, show them graphically and visualize
the concept or process. CKM utilizes drill-down approach: each
container in the flow chart along with the text information, web
links and landmarks (in Second Life) can contain other flow chats.
cKM is tightly integrated with Absolutely!™ - Corporate Wiki / Knowledge Management System.
Using cKM and Absolutely!™ together allows employees to include interactive charts and diagrams into organizational knowledge base.
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Teamwork Tester simulation
tests teamwork skills, team performance and compatibility. Along with it's direct
importance as an assessment and training tool, Teamwork Tester serves as a great
introduction to Second Life simulations. It eliminates learning curve as people of
different age, background and computer experience come to realize that working
in virtual worlds does not require any more skill then one would need working
with spreadsheet or word processor.
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Robotic Instructors
are avatars that are operated by a computer program. They are logged in
Second Life on demand and provide a guided tour or lesson(s) for trainees.
For example, Robotic Instructors may be used to demonstrate technical equipment
operation, certain procedures, provide guided tour of a location, etc.
During the session robotic instructors can ask trainee to repeat specific
steps and provide trainee with a feedback.
Robotic Instructors are often used for new hire orientation and onboarding,
but can be also used in any situation where you need a guide to accompany
and demonstrate something to trainee or a visitor.
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If you want to enhance your training programs with interactive simulations and real-time collaboration in the virtual worlds,
but do not know where and how to start AHG offers support in the following areas:
- developing a plan / strategy
- purchasing and managing land, initial island set up
- Second Life development services
- training and technical support
The series of Second Life training courses will
give you a good headstart in understanding the environment and and whether / how you can use it in your training and new hire
orientation programs. The courses are tought online and in Second Life, in a small group environment, one company / organization at a time,
and include demonstrations, practical exercises, and case studies.
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